Privacy Policy

1. Introduction

3K TechOne ('we', 'our') is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our software development services.

This policy complies with Vietnam's Personal Data Protection Law (effective January 1, 2026) and other applicable regulations.

2. Information We Collect

3. How We Use Information

We use your information for the following purposes:

• Provide and manage software development services
• Communicate about projects, updates, and technical support
• Process payments and manage contracts
• Improve service quality and customer experience
• Send information about new services and offers (with your consent)
• Comply with legal obligations and protect legitimate interests

4. Information Sharing

We may share your information with:

• Service Providers: Cloud hosting, email, analytics (AWS, Google Analytics)
• Business Partners: When necessary to complete your project
• Legal Authorities: When required by law or legal process

We do not sell your personal information to third parties.

5. Data Security

We implement technical and organizational security measures to protect your data:

• SSL/TLS encryption for data transmission
• Strict access controls and multi-factor authentication
• Regular data backups and disaster recovery plans
• Frequent security assessments and system updates
• Employee training on data protection and information security

6. Data Retention

We retain your personal information for as long as necessary to:

After it is no longer necessary, we will securely delete or anonymize your information.

• Provide services and customer support
• Comply with legal obligations (e.g., retain invoices for 10 years)
• Resolve disputes and enforce contracts

7. Your Rights

Under Vietnam's Personal Data Protection Law, you have the following rights:

• Right to Access: Request to view personal information we have about you
• Right to Rectification: Request updates or corrections to inaccurate information
• Right to Erasure: Request deletion of personal information in certain circumstances
• Right to Withdraw Consent: Withdraw data processing consent at any time
• Right to Object: Object to data processing for marketing purposes
• Right to Complain: File a complaint with the competent data protection authority

To exercise these rights, please contact us at: contact@3ktechone.com

8. International Data Transfers

Some of our service providers may be located abroad. When transferring data internationally, we ensure compliance with legal requirements for data protection and apply appropriate safeguards (such as standard contractual clauses, security certifications).

9. Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the 'Last Updated' date at the top of the page.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact: